Always concerned with improving its services, ESI has decided to merge its Hotline and Installation teams into a single Customer Support Center. Its mission consists in performing all the tasks necessary to maintain the applications of the ESI group that you use, and more generally, your operational business. This includes the hotline, software updates and upgrades, installations, configurations and monitoring of your ESI architecture.
To offer you a personalized and quality service, this Customer Support division is organized in teams of 3 people, each being responsible and experienced with several clients. Your team is your dedicated and exclusive point of contact for all your needs concerning the operations and maintenance of ESI products.
It can be reached through your extranet by e-mail at firstname.lastname@example.org or by phone on 04 93 94 75 94.