Collaboration with ERA Conscience for trainings

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formation training

ERA Conscience is a vocational training center and a practice of Coaching & Brief Therapy. Specialized in ludopedagogy and ludo-coaching, ERA Conscience aims to offer playful, practical and effective tools to teach and accompany otherwise.

In order to give an extra dimension to its operator training, ESI signs a partnership with ERA Conscience. Optimizing communication with clients, understanding customer environments, managing stress, and others will be ERA’s proposed focus for remote monitoring centers. Mélanie Permingeat, head of the SAMTL division, specializes in solutions adapted to the telecommunications industry. Having worked at all position in an ARC – Operator, Internal Controller, Operations Manager – she has a business vision that enables her to teach and understand the constraints of operators.

formation training
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