Telemonitoring and teleassistance are expert activities where business knowledge is paramount. With the rapid evolution of technologies, the competence of the support interlocutors is essential. It is therefore important to carry out technology watchdogs on a monthly basis in order to have IT and telecoms skills available. Thus our technical teams offer you services in line with the latest technological advances. For example, the upcoming arrival of DOCKER will surely quickly compete with VMWare.
Added to this technological skills, the complexity of the work of our users is an essential point to understand and master so that our teams have reflexes avoiding our customers to find themselves in complex situations or even sensible. ESI’s technical, sales and support teams have this knowledge and experience, reinforced by internships and trainings for our engineers at remote monitoring stations, so that they can better understand the current and future challenges of your business.