With its main mission, supervision of the deployment of solutions and dedicated support to clients, the Project Department includes 5 multilingual project managers : French, English, German and Spanish.
The diversity of their profile, together with their long experience inside the company , is a true asset. They have technical skills on all ESI products as well as on the customer’s environment: customer operations, complex architectures, constraints related to the remote control businesses. By listening to the needs and communicating with the clients, the Project service can be adapted to their demands.
This service is a central component of system deployments through oversight and coordination of resources from ESI and customers. Each client is associated with a single interlocutor, his Project Manager, to control and minimize delays, limit the resources required to clients. Project Managers have a shared management tool with our clients. The creation of communication and reporting models allow a qualitative standardization of documents and exchanges.